Step-by-Step Guide
The Dominican Republic's official eTicket portal can be intimidating - especially if you're not comfortable navigating a government website in Spanish under pressure. This guide walks you through every section of the form in plain English, so you know exactly what to expect.
What you'll need before you start
Gather all travelers' passports, your flight information (flight numbers, arrival/departure dates, airports), and your accommodation address in the DR before you begin. Stopping mid-form can cause errors.
The Dominican Republic eTicket portal requires you to register with an email address and password. If you've traveled to the DR before, you may already have an account - try your email address first.
Once logged in, you'll see a dashboard where you can start a new eTicket application. Click the button to begin a new form.
The form asks whether you are entering or exiting the Dominican Republic. For a standard vacation:
This section asks for the primary traveler's personal details. Fill these out exactly as they appear on your passport:
First Name & Last Name
Use your full legal name - no nicknames. If your passport shows a middle name, include it.
Date of Birth
Format: DD/MM/YYYY. Double-check the year, especially for children whose passports may show a different format.
Nationality
Select from the dropdown - this should match the country that issued your passport.
Gender
Select as shown on your passport.
Marital Status
Select your current marital status. This is required by Dominican immigration.
Occupation
Select the closest match to your current occupation from the dropdown.
Have your passport open to the photo page. You'll need:
This is where your flight information is entered. Pull up your booking confirmation and enter:
You must provide the address where you will be staying in the Dominican Republic. For hotel stays, enter the hotel's name and address. For private accommodations (Airbnb, family home), enter the full street address.
The eTicket includes health and customs declarations - this replaced the separate paper forms previously distributed on planes. You'll be asked about:
If you are traveling with family or a group, you can add up to 6 additional travelers to the same submission. Each additional traveler requires the same personal, passport, and contact information as the primary traveler.
Once you've reviewed all your information and submitted, the portal will generate a QR code. Save this immediately - take a screenshot and email it to yourself. Do not rely on being able to access the portal again at the airport.
Airlines check for the QR code at check-in and at the departure gate. Dominican customs will scan it upon arrival.
Entering the wrong passport number
Fix: Read directly from your passport, character by character. Don't type from memory.
Wrong passport expiration date
Fix: Open your passport to the photo page and copy the exact date shown.
Mismatched name
Fix: Use your full legal name exactly as printed on your passport - spaces, hyphens, and all.
Wrong flight number
Fix: Copy from your airline booking confirmation, not from memory.
Completing it too close to departure
Fix: Complete the eTicket at least 48 hours before your flight. The portal can be slow.
Not saving the QR code
Fix: Screenshot and email it to yourself the moment it's generated.
We handle every step — just give us your details and we'll deliver your QR code to your inbox.
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